Are your business professionals frustrated with the level of perceived support that they are receiving from your internal help desk — while your technicians complain about ridiculous requests?
This is a standard situation at many businesses and one that can cause negativity across company lines and limit the effectiveness of IT and business teams alike. See how having access to external IT resources can smooth operations and boost business revenue over time.
A Proactive Canton IT Company That Helps Supercharge Your Operations
Creating a more cohesive approach to operations is often one of the hallmarks of a mature organization — a company ready to unleash its full growth potential in the world. Few companies can reach this level of technical savvy without the support of external IT teams, simply due to the complexity and volume of work to be achieved before launching new services or enhancing current operations.
1. Define Operational Updates to Boost Efficiency
Only 44% of companies note that they have begun implementing a digital-first approach to business, meaning the vast majority of organizations are still struggling to find ways to leverage IT for process improvement. Tight integrations between data structures, file storage, communication tools and business applications are the most effective way to reduce redundancies and smooth operations. Still, only around 7% of companies have reached this level of digital maturity. As you implement new tools and procedures, your technology partners are integral to ensuring you are maintaining exceptional levels of security and making decisions that will maintain a flexible and scalable infrastructure for the future.
2. Reduce Unexpected Expenses and Simplify Budgeting
Unexpected expenses are one of the main challenges in maintaining a balanced IT budget. Even the relatively simple costs associated with hiring a new staff member can be exponentially higher than expected due to the demand for highly-qualified individuals. It’s nearly impossible to account for every possible expense, particularly when you have technology that is aging or when you’re implementing new solutions that run a higher security risk than your current operations demand. When you’re in a shifting economy, it’s good to know that there is a dedicated team of professionals helping you look into the future and create a strategy that will help eliminate the damage that unexpected expenses can do to your quarterly and annual IT budget. A more proactive approach to IT budgeting creates opportunities for innovation and can dramatically reduce tension between teams that are lobbying for overbooked technology resources and time.
3. Implement Solutions to Enhance Your Competitive Advantage
With recent studies showing that nearly 97% of IT decision-makers are being tasked with utilizing technology solutions to drive change and innovation, it’s not surprising that the C-suite is looking to IT leaders for competitive advantage. What’s frustrating for many technology teams is that their time devoted to innovation is being slowly chipped away by administrative overhead such as the more complex compliance and user licensing administration required by the updated data storage and privacy laws. These issues are considerably worse in industries with extensive regulatory oversight such as financial and healthcare organizations. Companies are looking to IT to define a more connected and cohesive customer experience, something that could be nearly impossible only using internal resources. When you engage a dedicated IT services provider, you are gaining access to a deeper well of knowledge to drive strategies and leverage best-practices across industry lines.
Rea & Associates: Your Canton IT Company
When you engage Rea & Associates as your dedicated Canton IT company, you can be confident that our experts will always keep your business needs top of mind. With friendly, responsive service and a high-engaged team of professionals, Rea & Associates has been providing proactive technology solutions to companies throughout the Canton and Northeast Ohio area since 2002. Our unique approach to excellence in operations begins with creating a secure and cohesive infrastructure and extends to each engagement with our team of professionals. Contact us at (330) 236-1011 or via email to info@arcistg.com to schedule your complimentary initial consultation.
